HP has announced that Kenyan authorities have seized over 10 000 counterfeit HP components that would have been used to create counterfeit HP ink cartridges and toner cartridges. Kenyan officials had successfully intercepted the counterfeiting components from the distributor’s premises in Nairobi earlier this year.
Among the counterfeit goods were fake security labels and packaging as well as over 200 counterfeit power adaptors. The raid took place after HP’s Anti-Counterfeiting programme (ACF) received a tip off from product experts to officials about the distributor’s involvement in the counterfeiting operation. Legal proceedings are underway in order to send a “clear message to all others who may be tempted to deal with counterfeits”.
Jeffery Kwansy, HP’s Brand Protection Programme Manager said that “Counterfeiters are targeting unwilling consumers in Africa and this success once again shows how important it is to protect consumers in this region”.
In addition to recently implementing an anti-counterfeiting programme in Tanzania, HP has had other successes with their anti-counterfeiting programmes in Africa. Nearly 25 000 counterfeit HP printer ink and toner cartridges and computers have been seized in South Africa and Ethiopia.
Since 2009, HP has conducted 1600 investigations into counterfeits which resulted in 1300 raids and 11 000 000 counterfeit units being taken off the market before sale.
There have also been 4000 unannounced inspections of HP products at the warehouses of HP channel partners in the Europe, Middle East and Africa (EMEA) region in order to verify that they are not selling counterfeit products to their customers.
According to HP, they are actively educating their customers and partners to be vigilant against fake toner and ink and they will be maintaining their operations in Africa.