So you’ve just replaced your Brother toner cartridge in your printer and the 'toner low' or 'replace toner' warning keeps popping up. You’ve tried everything. You’ve taken the toner cartridge out and checked everything is working and all the packaging has been removed. You’ve shaken the cartridge from side to side. You’ve even switched the printer on and off and nothing is making that irritating little message go away. There’s nothing in the user manual to tell you what to do. And worst of all, even though you know the toner cartridge is new, the printer still won’t let you print!
Relax. Most Brother toner printers need to be told you’ve replaced the toner cartridge. You’ll have to manually reset the counter and, luckily, this is fairly easy to do. We’ve put together a handy list of Brother toner printers and how to reset the toner count on them.
To reset the 'Toner Life End' / 'Replace Toner' message on Brother HL monochrome (black and white) printers:
To reset the ‘Toner Life End’/'Replace Toner' message on Brother MFC monochrome (black and white) printers:
To reset the ‘Toner Life End’ / ‘Replace Toner’ message on Brother DCP, MFC and HL colour printers:
That’s all there is to it. It really is that simple. We’ll also be covering how to reset the Brother drum unit count in our next post. If you do get stuck or have any problems, you can always contact us.